juan366 Terms & Conditions — Rules Governing Use of the Platform

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "Player") and juan366 ("we," "us," or "juan366"), governing your access to and use of the juan366 website located at juan366.org and all associated services, games, and features (collectively, the "Platform").

By creating an account, logging in, depositing funds, or participating in any game or activity on the juan366 Platform, you unconditionally accept and agree to be bound by these Terms. juan366 reserves the right to amend these Terms at any time. Continued use of the Platform following notice of any amendment constitutes your acceptance of the revised Terms.

juan366 operates as an online gaming platform serving players in the Philippines. All games and services offered on juan366 are intended solely for entertainment purposes. Participation in real-money gaming carries financial risk, and juan366 encourages all Users to play responsibly.

2. Eligibility

Use of the juan366 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• Age: You must be at least 21 years of age to register and use juan366. This age restriction is strictly enforced in accordance with Philippine gaming regulations. juan366 reserves the right to request documentary proof of age at any time and to suspend or close any account where the age requirement is not satisfied.
• Jurisdiction: You must be physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of each wagering session.
• Legal Capacity: You must have the full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.
• Not Self-Excluded: You must not be subject to any self-exclusion arrangement, account restriction, or cooling-off period on the juan366 Platform or any related platform.
• Single Account: Each person may hold only one registered account on juan366. Creating duplicate or multiple accounts by any individual is strictly prohibited and may result in the permanent suspension of all associated accounts and forfeiture of any balances held therein.

3. Account Registration

To access real-money features of juan366, you must complete the registration process and create a personal account. By registering, you represent and warrant that:

• All information provided during registration — including your full name, date of birth, mobile number, and payment details — is accurate, current, and complete.
• You will promptly update your account information if any details change.
• You are the sole authorised user of your juan366 account and will not share your login credentials with any third party.
• You will maintain the security of your account password and will notify juan366 immediately at [email protected] if you suspect any unauthorised access to your account.

juan366 may require identity verification (KYC — Know Your Customer) at any time. This may include submission of a government-issued ID, proof of address, and/or proof of payment method ownership. juan366 may restrict or suspend account functionality pending completion of KYC checks. Failure to complete KYC within the requested timeframe may result in account suspension.

4. Deposits & Withdrawals

juan366 processes all financial transactions in Philippine Peso (PHP / ₱). The following terms apply to all deposits and withdrawals:

• Deposits: Deposits may be made via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. Minimum deposit amounts vary by payment method. Deposits are credited to your juan366 balance upon confirmed receipt of funds and are subject to any applicable bonus terms if a promotional offer is applied.
• Withdrawals: Withdrawal requests are processed to the same payment method used for the originating deposit wherever possible. juan366 targets GCash and PayMaya withdrawals to be completed within 5 to 15 minutes; bank transfer withdrawals may take up to one banking day. juan366 imposes no platform-side fee on standard e-wallet withdrawals, though your payment provider may apply their own charges.
• Verification: All withdrawals are subject to identity and payment verification. juan366 reserves the right to delay or withhold withdrawal processing pending satisfactory completion of KYC requirements.
• Minimum Withdrawal: The minimum withdrawal amount on juan366 is ₱200. Requests below this threshold will not be processed.
• Currency: All transactions on juan366 are denominated in Philippine Peso. juan366 accepts no liability for any foreign currency conversion costs incurred by the User at the payment provider level.

5. Bonuses & Promotions

juan366 may offer bonuses, free spins, reload promotions, cashback offers, and other promotional incentives to registered Users from time to time. All bonuses offered by juan366 are subject to the following general conditions:

• Each bonus is subject to specific wagering requirements (turnover requirements) that must be met before bonus funds or winnings derived from bonus play may be withdrawn. Wagering requirements vary by promotion and are specified in the individual promotion terms.
• Only one bonus may be active on a juan366 account at any one time unless explicitly stated otherwise in the promotion terms.
• Bonuses are intended for personal recreational use only. juan366 reserves the right to withhold or cancel a bonus, or to void any winnings derived from that bonus, if it determines that a User has engaged in bonus abuse, pattern wagering, or any strategy designed to exploit bonus terms.
• juan366 reserves the right to amend, suspend, or discontinue any promotion at any time without prior notice.
• In the event of a conflict between these general Terms and the specific terms of any individual promotion, the specific promotion terms shall prevail.

6. Game Rules & Fairness

All games available on the juan366 Platform — including but not limited to slots, live dealer games, table games, bingo, sports betting, and fishing games — are operated using certified software or live studio infrastructure provided by licensed third-party game studios.

• Random number generators (RNGs) used in software-based games on juan366 are independently tested and certified to ensure statistical randomness and fairness.
• Live dealer games on juan366 use physical game elements (cards, dice, roulette wheels) operated by trained croupiers in licensed studio environments.
• Sports betting results and settlements on juan366 are based on official results as published by the relevant governing body of the sport or event in question.
• juan366 reserves the right to void any bet placed on the basis of an error in pricing, technical malfunction, or published incorrect odds. In such cases, any stakes affected will be returned to the User's juan366 account.
• juan366 does not guarantee that games will be available at all times without interruption. Scheduled maintenance or technical issues may temporarily affect access to certain games or features.

7. Prohibited Conduct

The following conduct is strictly prohibited on the juan366 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of account balance, and/or legal action as applicable:

• Accessing or attempting to access juan366 if you do not meet the eligibility requirements set out in Section 2, including the 21+ age requirement.
• Providing false or misleading information during registration, KYC, or any other verification process.
• Using software, bots, automated scripts, or any other technical means to gain an unfair advantage in any game offered by juan366.
• Engaging in collusion with other players on juan366 or in any external agreement designed to manipulate the outcome of a game.
• Attempting to launder money or use juan366 for any financial transaction of an unlawful nature.
• Exploiting software errors, glitches, or unintended game behaviors for financial gain. Any winnings derived from exploiting a known or suspected error are not valid and will be voided by juan366.
• Engaging in abusive, threatening, or harassing behaviour toward juan366 staff or other players through any communication channel.

8. Intellectual Property

All content on the juan366 Platform — including but not limited to logos, trademarks, game assets, graphics, text, software code, and user interface design — is the exclusive intellectual property of juan366 or its licensed suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the juan366 Platform solely for your personal entertainment purposes in accordance with these Terms. You may not copy, reproduce, modify, distribute, display, or otherwise exploit any content from juan366 without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, juan366, its officers, directors, employees, and agents shall not be liable for:

• Any loss of funds, profits, or data arising from your use of or inability to use the juan366 Platform.
• Any interruption, suspension, or termination of access to juan366, whether due to scheduled maintenance, technical failure, force majeure, or any other cause beyond juan366's reasonable control.
• Any loss arising from your reliance on information or content published on juan366.
• Any consequences arising from your failure to maintain the security of your juan366 account credentials.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10. Account Suspension & Termination

juan366 reserves the right to suspend, restrict, or permanently close any User account at its sole discretion, without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to satisfy eligibility requirements including the 21+ age requirement.
• Failure to complete identity verification (KYC) within the requested timeframe.
• Any confirmed or suspected fraudulent activity, bonus abuse, or money laundering.
• Requests from regulatory or law enforcement authorities.

Where an account is suspended due to a breach of these Terms, juan366 reserves the right to withhold any account balance pending investigation. Verified account balances not implicated in any breach may be returned at juan366's discretion following investigation.

You may close your juan366 account at any time by contacting customer support at [email protected]. Any pending withdrawal requests at the time of account closure will be processed in the normal course.

11. Privacy

juan366 is committed to protecting the personal data of its Users. The collection, processing, and storage of your personal information is governed by the juan366 Privacy Policy, which forms part of these Terms and should be read in conjunction with them. By accepting these Terms, you confirm that you have read and understood the Privacy Policy.

12. Responsible Gaming

juan366 is committed to promoting responsible gambling and maintaining a safe gaming environment. All Users are encouraged to:

• Set personal deposit limits, loss limits, and session time limits through their juan366 account settings.
• Use the self-exclusion tool available on juan366 if they feel that their gambling behaviour is becoming problematic.
• Seek independent support from qualified organisations if gambling is negatively affecting their finances, relationships, or mental health.

For detailed guidance on responsible gaming tools and external resources, please visit the juan366 Responsible Gaming page.

13. Governing Law

These Terms and any dispute arising from your use of the juan366 Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes not resolved informally shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

14. Amendments

juan366 reserves the right to amend, update, or replace these Terms at any time. Revised Terms will be published on this page with an updated effective date. Your continued use of the juan366 Platform following publication of revised Terms constitutes your acceptance of the changes. If you do not agree with any amendment, you must cease use of juan366 and may close your account by contacting support.

15. Contact

If you have any questions regarding these Terms and Conditions, or any aspect of your juan366 account, please contact our support team:

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. We aim to respond to all enquiries within 24 hours. For account-related concerns, please include your registered username or mobile number to allow us to assist you efficiently.